2026 Operations and Technology Conference

MORNING SESSIONS

8:00 am - 9:00 am

REGISTRATION SPONSORED BY
Asset, Inc.

9:00 am - 9:10 am

Loan Market Highlights and LSTA Initiatives

Speaker

  • SEAN GRIFFIN, CEO and Executive Director, LSTA
9:10 am - 9:50 am

This panel will explore the operational realities across both markets, highlighting where processes converge and diverge and how greater collaboration can reduce friction while improving efficiency, accuracy, and risk management. Specifically, panelists will examine the impact of agented vs. bilateral workflows, liquidity dynamics and the challenges of reconciling fragmented data across participants, as well as the complexities of primary and secondary markets. The discussion will also address how agent banks, fund administrators, custodians and trustees manage loan administration, reporting, and compliance.

Moderator

  • ILARIA FLEISCHER, Managing Director and Head of Private Deal, Loan and Onboarding Operations, Oak Hill Advisors

Speakers

  • MATT CLARKIN, Senior Vice President and Head of Private Market Operations, U.S. Bank
  • SANDRA CUSKIE, Vice President of Loan Operations, PGIM Public and Private Fixed Income
  • MARC SILEO, Managing Director, Blackstone Credit and Insurance
  • ALLISON TANENBAUM, Managing Director and Global Head of Trading Operations, Apollo
9:50 am - 10:30 am

Data integrity is critical for operational scale, automation, and innovation, providing the foundation for efficiency, transparency, and risk management. Flexibility in credit agreements, funding strategies, and amendments allows borrowers, lenders, sponsors, and banks to meet bespoke needs—but it also introduces operational complexity. This panel will explore how market participants can establish a shared, trusted source of data to reconcile positions, lifecycle events, and cash flows across systems while working within the realities of a highly customizable market. Panelists will discuss how workflow automation, connectivity, industry-standard identifiers, APIs, cloud-based architecture, and stronger data governance can improve accuracy and efficiency, enabling scalable and auditable operations.

Moderator

  • HUGO PEREIRA, Vice President of Analytics & Investor Strategy, LSTA

Speakers

  • BRIAN CALLAHAN, Founder and CEO, Coefficient Markets
  • JULIA KINGSBURY, Product Strategist, Versana
  • DON NILSSON, Chief Product Officer, Siepe
10:30 am - 11:00 am

SPONSORED BY
LoanStreet

11:00 am - 11:30 am

Periods of market stress reveal operational weaknesses. This session will examine the complexities of handling amendments, restructurings and corporate actions in both syndicated and private credit markets. Panelists will discuss solutions to streamline consent tracking, agreement updates and lender communications, emphasizing process standardization, workflow automation and coordination between legal, operations and technology teams – to show that cross market collaboration is necessary to improve accuracy, speed and transparency.

Moderator

  • JACQUELINE CUSTODIO, Director of Commercial Strategy – Loans Data, S&P Global Market Intelligence

Speakers

  • GUY NUCKLES, Co-director of Operations, Shenkman
  • CAROLINA QUINONEZ, Director and Global Head of Middle Office Syndicated Loan Trading, BNP Paribas
  • JAKE REYNOLDS, Assistant Vice President of U.S. Client Confidentiality/Corporate Actions, Barclays
11:30 am - 11:45 am

This year’s review will present settlement time benchmarks and examine how each stage of the trade lifecycle impacts overall settlement, using data from S&P Global’s ClearPar platform. Insights from 2025 and Q1 2026 will be shared, highlighting key drivers of settlement delays, areas of improvement, and how market participants can use technology to enhance trade closing, payments and data management based on ClearPar’s proprietary analytics.

Speaker

  • JACK COLOMBINI, U.S. Head of ClearPar, Americas, S&P Global Market Intelligence
11:45 am - 12:45 pm

Settlement processes can be complex and error-prone, particularly across multi-lender structures. This panel will examine ways to improve settlement reliability, speed, accuracy and transparency, including streamlining process standardization, implementing automation and technology integration, ensuring agent and borrower coordination and revising trade documentation protocols. Panelists will explore best practices for both actively traded syndicated loans and less liquid private credit facilities, highlighting opportunities to improve liquidity while reducing reconciliation issues and settlement risk.

Moderator

  • ELLEN HEFFERAN, Executive Vice President of Operations and Accounting, LSTA

Speakers

  • DEIRDRE WHORTON CESARIO, VP and Head of Trade Closing, Americas, Deutsche Bank
  • BERNADETTE CONWAY-CRAFT, Executive Director and Head of Global Loan Operations, Americas, UBS
  • JEFF FRUSCIANTE, Managing Director and Head of Operations, Brigade Capital Management
  • KRISTIE GUTIERREZ, Director and Head of U.S. Loan Trading Operations, Citigroup
  • MARY HEATH, SVP and Head of Private Market Operations, Voya Investment Management
  • JAMES PAGNAM, Senior Director of Bank Loan Operations and Settlements, Canyon Capital

AFTERNOON SESSIONS

12:45 pm - 1:50 pm
Lunch
1:50 pm - 2:40 pm

For too long, the industry has focused on AI’s promise – this panel focuses on putting it into practice. AI and workflow automation are transforming loan operations by reducing manual effort, improving accuracy, and strengthening risk management.Panelists will highlight practical use cases, including notice parsing, covenant tracking, cash application and predictive exception management, alongside automated document abstraction, interest and fee validation and trade break analysis. The discussion will emphasize integration into existing workflows, as well as the governance and controls needed to scale, showing how automation underpins broader modernization.

Moderator

  • MICHELE LIEBER, SVP and Global Head of Government Affairs and Regulatory Strategy, FactSet

Speakers

  • CORAN DARLING, Associate, DLA Piper
  • RUSSEL JOSEPH, Senior Vice President of Product, Nammu21
  • DANIEL LIECHTENSTEIN, Co-founder and CEO, Hypercore
  • RYAN MORICK, Managing Director, Private Credit Innovation & Strategy Team, Alter Domus
  • CHRIS PAPATHANASSI, CEO and Founder, Oneiro Solutions
2:40 pm - 3:20 pm

Exploring how distributed ledger technology, cloud-native platforms, digital assets and smart contracts could improve multi-party coordination, data consistency and transparency across syndicated and private credit markets, this panel focuses on practical, collaborative adoption without altering the private nature of loan contracts. Panelists will discuss applications including shared loan records, smart contract-driven interest calculations, corporate actions, waterfall distributions and tokenized or programmable cash for faster settlement. Governance models, permissioned networks and integration with existing systems will also be covered, emphasizing operational outcomes rather than technology hype. 

Moderator

  • TYLER HARTTRAFT, Partner, Bull Harttraft LLP

Speakers

  • CHARLES CARTER, SVP and Global Head of Digital Asset Transformation & Operations, State Street
  • JAY KATZ, CEO of Loan Market Solutions, Etherealize
  • PAUL ZAPPIER, Founder, President and Chief Product Officer, HashLynx
3:20 pm - 3:40 pm

SPONSORED BY
Alston & Bird

3:40 pm - 4:20 pm

As private credit platforms grow, operational strain emerges. This panel will identify whether private credit can leapfrog legacy BSL systems, discussing how operational teams can scale efficiently while maintaining control and highlighting opportunities for standardization, system integration, and collaborative process improvement.

Moderator

  • MICHAEL SCHUSTER, Managing Director, BBH

Speakers

  • GAURAV DIWAN, Director of Private Funds Implementations and Technology, Indus Valley Partners
  • TODD FELLHAUER, Head of Operations, Golub Capital
  • JOSH HERRERA, President & Co-founder, LendOS
  • SANDRA STULBERGER, Managing Director, BlackRock
4:20 pm - 5:00 pm

Synthesizing the day’s discussions, the final session identifies where the market must collectively modernize within the next 1–3 years, from priorities and technology adoption to governance and skills development.

Moderator

  • ELLEN HEFFERAN, Executive Vice President of Operations and Accounting, LSTA

Speakers

  • ANN-MARIE BAKER, Deputy COO, Muzinich & Co.
  • ELENA BOEVA, Director and U.S. Chief Operating Officer, Aflac Global Investments
  • JOANNE HANSONBONNEY, Partner, Ares Management
5:00 pm - 6:30 pm

SPONSORED BY
Oneiro Solutions

Copyright © 2026 LSTA Events. All Rights Reserved.

Alfa has been delivering leading-edge technology to the global asset finance and leasing industry since 1990, and is now powering commercial lending.

Alfa Systems, our class-leading SaaS platform, is at the heart of some of the world's largest and most progressive finance operations. Alfa Systems is proven at volume and across borders, and trusted by leading brands to manage complex portfolios, drive efficiency and sustainability, and enhance the customer experience.

With full functionality for originations, servicing and risk management, Alfa Systems is live in 37 countries, representing an integrated point solution, a rapid off-the-shelf implementation, or an end-to-end platform for the complex global enterprise. 

Recent innovation includes the Syndication module, which provides detailed asset collateral tracking and systemized automation throughout the entire lending lifecycle, supporting SME loans, wholesale finance and ABL structures as well as leasing and other asset backed verticals.

Our specialized expertise enables us to deliver the most challenging systems transformation projects successfully. Alfa maintains exceptional customer satisfaction through an impeccable track record, with our experience and performance unrivaled in the industry. Our customers stick with us for the long term, because we deliver value that lasts for decades.

Alfa has offices all over the Americas, Europe, and Australasia. For more information, visit us at alfasystems.com or on LinkedIn.

Versana

Versana is an industry-backed enterprise data and technology company transforming the syndicated loan and private credit markets. By digitally capturing agents’ loan data on a real-time basis, Versana provides unprecedented transparency into global loan level details and lender portfolio positions, bringing efficiency and velocity to the entire asset class. Through its centralized platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. With the support of its investors, Versana has become the data provider of choice to usher in the long-awaited modernization of the $9 trillion loan market.

For more information, visit versana.io.

HashLynx is revolutionizing commercial loan settlement in today’s BSL and private credit markets with a next-generation SaaS platform built for speed, efficiency, and scale.  Our mission is bold yet simple: transform loan settlement into a transparent, low-friction process that drives efficiency for every participant in the ecosystem. Whether scaling across global funds or simplifying the most complex transactions, HashLynx delivers the tools the market needs to thrive.

A Platform Built for the Future
Designed by capital markets and fintech veterans, HashLynx replaces outdated, manual processes with modern infrastructure that accelerates settlement, reduces costs, and unlocks liquidity across syndicated and private credit transactions.

Trusted by the Market
Our leadership includes the original architect of the leading legacy settlement system and operators who have shaped loan market infrastructure from the start. With this unmatched expertise, our technology solves real-world challenges with precision and reliability.

The HashLynx Advantage
We’re redefining loan settlement—making it faster, cheaper, and easier.

Lamina, a West Monroe company, is transforming the way financial institutions manage syndication and participation loans. Built on more than 20 years of industry expertise, Lamina addresses the inherent complexity of multi-lender loan management by streamlining workflows, automating data transfer, and enabling seamless collaboration across banks, credit unions, and agricultural lenders.

Our platform simplifies every stage of the loan lifecycle—from origination through long-term servicing—within a single, centralized system. By leveraging API integrations and intelligent automation, Lamina reduces manual work, improves accuracy, and ensures consistency across deals, allowing institutions to close faster and operate with greater efficiency.

At the core of Lamina’s innovation is AI-driven notice management, a powerful capability that automates the storage, processing, and tracking of servicing notices. This ensures that critical communications are never missed, tasks remain on schedule, and loan operations teams can focus on higher-value work instead of manual administration. With Lamina, financial institutions gain a comprehensive, end-to-end solution that enhances accountability, improves collaboration with partners, and unlocks new levels of productivity.

Lamina is more than a platform—it’s a smarter, more connected way to manage participation loans. By combining deep domain expertise with advanced technology, Lamina equips lenders with the tools they need to drive efficiency, reduce risk, and elevate the borrower and partner experience.

CUSIP Global Services

The financial services industry relies on CGS’ unrivaled experience in uniquely identifying instruments and entities to support efficient global capital markets. Its extensive focus on standardization over the past 55+ years has helped CGS earn its reputation as a trusted originator of quality identifiers and descriptive data, ensuring that essential front- and back-office functions run smoothly. CGS is managed on behalf of the American Bankers Association (ABA) by FactSet Research Systems Inc., with a Board of Trustees that represents the voices of leading financial institutions. 

For more information, visit www.cusip.com.

SOLVE is the leading market data platform provider for fixed income securities. Industry-leading buy-side and sell-side firms trust the AI-driven SOLVE Market Data Platform to issue, value, and trade complex and illiquid securities. Through SOLVE data, insights, and tools, they gain unparalleled market transparency, reduce risk, and save hundreds of hours across front-office workflows.

FINBOURNE Technology provides cloud-native data infrastructure for alternative investment managers. Our front-to-back platform unifies portfolio and order management, IBOR, risk analytics, fund accounting, reconciliation, and reporting across complex asset classes, with complete lineage and bi-temporal accuracy.

FINBOURNE eliminates fragmented systems and inflexible legacy infrastructure that create operational risk and slow teams down. Seamless ecosystem integration means your PMs, quants, and operations teams all work from the same trusted real-time data. Modernise incrementally, retire technical debt strategically, and innovate without constraint.

Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. 

Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries. For more information about us, please visit www.broadridge.com